We are looking for a proactive and client-focused Account Manager / Account Supervisor to manage client relationships, oversee project execution, and ensure high levels of customer satisfaction. You will act as the main point of contact between clients and internal teams, ensuring projects are delivered on time and aligned with client expectations.
Key Responsibilities
- Manage and maintain client relationships
- Serve as the primary point of contact for client communication
- Understand client goals and translate them into actionable plans
- Coordinate with internal teams (marketing, design, development)
- Oversee project timelines, deliverables, and quality standards
- Identify opportunities for upselling and business growth
- Prepare reports, presentations, and performance updates
- Resolve client issues and ensure satisfaction
Required Skills & Qualifications
- Bachelor’s degree in Business, Marketing, Communications, or related field
- Proven experience in account management or client servicing
- Strong communication and interpersonal skills
- Excellent project management and organizational abilities
- Ability to manage multiple clients and deadlines
- Problem-solving mindset with attention to detail
Preferred Qualifications
- Experience in a digital agency, marketing firm, or SaaS company
- Knowledge of CRM tools (HubSpot, Salesforce, etc.)
- Familiarity with digital marketing, branding, or web development
- Leadership experience (for Account Supervisor level)
- Strong negotiation and presentation skills
Benefits
- 💰 Competitive salary package
- 🌍 Remote work flexibility
- 🤝 Direct interaction with high-value clients
- 📈 Career growth into senior management roles
- 🧠 Training & leadership development programs
- 🏖 Paid time off & holidays
- 🎯 Performance-based bonuses & incentives
- 💼 Exposure to diverse industries and projects
- 🩺 Health & wellness benefits (if applicable)
Why Join Us?
Join a fast-growing, client-driven organization where relationships and results matter. As an Account Manager/Supervisor, you’ll play a key role in driving client success and long-term business growth.